Frequently Asked Questions

Shipping, Returns & Satisfaction Guarantee Policy

What to Expect from Shipping & Delivery

We offer free standard shipping to all addresses in the contiguous United States.
Orders are processed Monday through Friday. We do not ship on weekends or holidays.
Once your order ships, you’ll receive a confirmation email with a tracking number so you can track your package at any time.
Typical delivery timeframe: 2 to 14 business days, depending on shipping method and destination.
We currently ship to U.S. addresses only.

Please note: shipping costs are non-refundable

Returns & Refunds

We offer a 30-day satisfaction guarantee: if you’re not satisfied with your order, contact us within 30 days to begin a return.

For orders over $100 or international orders (if applicable), refunds are issued after inspection. Exchanges are not available.

To start a return, email us at info@allergydefender.com with your order number and name used at purchase.

Is there science behind this system?

Absolutely.

  • Our Allergen Spray is tested by independent labs using the validated MARIA® assay, showing up to 95% reduction in air and 99% reduction on surfaces for major allergens tested.
  • Our Supplements are formulated with well-studied, carefully chosen ingredients.
  • Our Magnesium Spray uses a mineral backed by tens of thousands of scientific studies on its role in the body.

The Defender System is designed to support your environment, your routines, and your overall comfort — all grounded in real science.

Will the bundle ship fast?

Yes. We ship quickly, and all items in your bundle ship together whenever possible.

You’ll receive a tracking number as soon as your order leaves our facility.

Is there a recommended bundle for first-time customers?

Yes. Most new customers start with:

Allergen Spray + Refill Pack + EnviroDefender

This gives you environmental defense plus daily internal support.

For deeper support, add magnesium or additional supplements.

How long will each product last?

Approximate usage estimates:

  • 33.8 oz Spray: Up to 1 moth or 1,200sf depending on home size and frequency of use
  • Refill Packs: Each packet creates a full bottle
  • Supplements: 30 servings per bottle
  • Magnesium Spray: Typically lasts up to 6+ month with daily use

    Your personal routine may vary, but these are standard averages from our customers.

Do the products work better together?

Yes, they’re designed to complement each other.

  • The Allergen Spray reduces allergen load in your space.
  • The Supplements support your body as it navigates daily environmental triggers.
  • The Magnesium Spray helps restore your nightly routine and support deeper rest.

Together, they create a more complete, layered system for everyday comfort.

Do bundles include the big bottle or refill packs?

You can choose either.

Bundles allow you to select:

  • 33.8 oz Spray
  • Refill Packets
  • Or both

    We let you build exactly what you want, so you never get stuck with something you don’t need.

Can I use coupons or subscriptions with bundles?

Most bundles already include the maximum savings, so additional discount stacking will not apply.

What if I don’t love everything in the bundle?

We stand behind every product we make.

If something doesn’t meet your expectations, reach out to us — we’re here to help.

Bundles follow our normal return policy, and we’ll work with you to make things right.